Customer service always helpful and polite. Works with you to get you what you need!
I have been using Simba for a number of years through my former employer and now as an owner myself. Simba’s product line is top notch and their delivery time is excellent.
In our industry today clients want cool, custom products featuring their logo and tag line, even if it is a relatively small project. And – they want it fast, competitively priced and done right. Simba and their team are one of the best in the business at helping us complete these types of projects and deliver products that delight our customers time and again. Our inside/outside sales team works diligently to always meet our needs and delivery dates, and they are willing to always “go the extra mile” for us when it counts. We are extremely pleased and proud to have a great relationship with such a professional and committed team.
Simba has consistently been spot on with their quality, customer service and pricing. An EXCELLENT supplier and one to be trusted.
Simba-Cal has always given our company great and rapid service. I highly recommend them for your company needs.
I ordered custom pins….. Simba’s pricing & delivery was excellent! Definitely will continue to use them!
Awesome quality and excellent customer service which is sorely lacking in the industry now a days. You can not go wrong using this company.
I worked with Simba on a recent golf project. They were prompt with their responses, helpful with detailed information and timely in getting me proofs and product. I was grateful for their help and they put me at ease through the entire process. Thanks so much.
Great people to work with. I have been a satisfied customer for over 10 years. Always delivered a quality product on time!
Everyone was so helpful and the rings came out fantastic.
I’ve been doing business with Simba Cal for over 40 years and find them to be reliable, on time delivery and excellent customer service!
I love the quick turnaround time for the production. Very good customer service and very competitive pricing.
I Love Simba good pricing great products on time delivery, I love the fact that I can sell Simba’s Product to my Customers and no work involved on my part Simba attaches Neck Ribbons to Medals if I don’t want to take the time to do it, The Champ Chain is Becoming a Big Seller, the Belts Big Seller, Art Department does Great Work, Great Overall Company to Do Business with.
I have worked with Simba on several Lapel pin projects in the last couple years. They are quick with pricing for both Express and overseas pins. Working with Jason Lowe was always very positive and Ashley is lots of help as well. My customers have been happy with the final product! Simba is my go to for Lapel Pins!!!
Simba’s products are innovative and of high quality. The sales representatives are very knowledgeable and helpful.
Simba is great to work with, the products are great and the customer service is fantastic, they get right back to you and are very helpful!
I have worked with Simba for a number of years. They always do a great job for me.
Simba offers great products with fast lead times. I always have a positive experience. I actually am looking to push their products more because they are high quality and profitable.
The Simba team is always helpful. They go above and beyond to provide virtuals, product info, and suggestions. The overall quality is excellent. Turnaround times meet or exceed expectations. I highly recommend Simba for all of your needs.
Simba is my go to resource for all of my cool gifts I can’t do in house. They’re prompt, timely, and the quality of the work is good.
Friendly, Reliable and does great work! Always happy to work with them.
Simba has been great supplier for us. If we have a project that requires customized items we can contact the sales crew and walk through what our customer needs. I appreciate that we have a supplier on the West Coast which makes the turn around time smoother. I also appreciate our sales Rep. checking in with us from time to time. Either just to chat about upcoming projects or the latest and greatest items coming out. I will always consider working with Simba for future projects.
Excellent customer service. Very happy with the exceptional quality and price.
I really like the accuracy and work of Simba Team.
Love working with Armando and the entire team at Simba.
Won’t go anywhere else.
Great products, fast service!
We’ve been using Simba for several years. They have always come through for us.
I am a big fan of Simba. They have great new products and a very helpful customer service group. They help in solving problems and explaining new processes that are available such as direct print. I highly recommend Simba.
They were able to run a small lapel pin order and get it shipped before everything shut down for Chinese New Year. Great job. Thanks
We are always treated very professional and respected no matter the size of the order, Simba has very good quality and excellent customer service.
We have been using Simba as our vendor for years to order medals, custom medals & pins etc. We appreciate their service, the medals have good qualities & prices are reasonable & on time delivering.
Very pleased with the service, products and quality of Simba products! It’s my go-to catalog when I’m looking for something special or just an outstanding everyday offering. We’ll be using Simba for a long, long time!
I been a customer with Simba since 1975. They have supplied stock and custom medals and pins, stock plaques and so many other things over the years that I can not list all. They have always been a very efficient supplier and have never had a mixed up order shipped. Always got my shipments on time as quoted. After 45 years they are still a top rated company for my business and I plan to keep them as a top supplier for as many years I have left in the industry.
Simba is wonderful & they have wonderful employees. We needed some quotes for some customers, the quotes were turned around quickly & our Salesman, Stuart Seeler called to introduce himself, sent us some literature & even followed up with us afterward. We don’t get to use them very often but will definitely use them anytime we can. Thank you for awesome customer service!!!
It has been a pleasure and very positive experience conducting business with Simba Cal for over 30 years, My reps Stuart and his brother Scott have always been available to make sure all my orders were taken care smoothly and on time, I highly recommend Simba Cal.
This is the first year that our company has used Simba for all of our medals and ribbons. They have met EVERY deadline, corrected any issues in a timely manner and each team member was responsive, patient and professional in our communications.
We intend to continue in ordering and expanding our relationship into the future. Well done Armando Peinado and Mel Barron for guiding us this year!
Simba created lapel pins for our client and they turned out amazing. Our client was very pleased! Simba is a great company to work with and I definitely recommend them!
Simba has great, quality products at competitive prices. Their customer service is second to none. They will “knock your door down” with fast, timely shipping. I consider Simba to be a valuable supply resource not only to my company, but to the awards industry as a whole.
Simba has consistently provided great customer service at a great price. They have been very reliable and easy to deal with. It’s great to have them as a partner.
Have used this company as vendor for years and never disappointed! We all have the customer that leaves everything to the last minute or has a last minute great idea, Simba’s staff has come thru making our company Shine on more than one occasion. All the staff is a notch above, the quality, selection of product and the service is why we always come back !
Not often does a product turn out better than the proof……..Simba knocked it out of the park. Myself and my client were super happy with the final product and I would definitely recommend them.
Been working with Simba since 2012. Great team with an always proactive result-driven approach!
Highly recommend working with Simba, you’ll love them as we do!
We have been doing business with Simba for many years. They have always provided excellent service and products. What amazes us is just when we think they cannot get any better…..they DO.
We find they listen and respond to what the customer has to say. Thank you to all the folks at Simba!! We all know that it isn’t always easy listening to our clients. Congratulations on being an excellent vendor.
We don’t order much from Simba but when we do we have a good experience. Ordered some medals and were 1 short in the shipment. Called and they shipped the missing item overnight so my order could be complete to my customer. Customer service was very helpful and I would recommend them for your awards. Their medals are also very unique and high quality.
Simba was a great resource for us to order a virtual event medal and lanyard for our client. Your team was responsive and very helpful.
Simba makes the complicated process of ordering lapel pins and challenge coins so very simple. There are just so many variables that go into picking the right type/model for a project. Their helpful staff are always quick to answer questions and offer suggestions. The product is top-notch.
The medals are awesome. The service is great. Simba is always willing to work out any issues should they arise. What a TEAM!
I had a great experience. It was fast and easy in every way possible. The items came exactly how I expected and before schedule. Simba is a great choice for supplies.
Simba has the best customer service! Great quality products.
Simba never lets us down when it comes to the need for exceptional products and prompt turnaround time. Whether we order stock or custom items, they don’t disappoint!
This company is great to work with on any orders. They are professional and knowledgeable.
They always offer suggestions and address any concerns I have. I highly recommend them!
Simba is always very easy to work with.
Simba has always been great to work with.
They have Superior Customer Service and their Art Department does an Awesome Job.
It’s a great help to businesses that free shipping is at a low cost.
I have used Simba for many years when I have a need.
Quality Remains After The Cheap Price Is Forgotten. They supply a good product at a good price. I will continue to use again in the future as they have a lot of products to choose from.
I started working at my company 4 years ago and during these four years I have never been let down by this company. We order a lot of different products from Simba and everything always comes on time and packed well. I have never had a problem. We will continue to work with them and grow with them on orders in the future. Thanks to Simba we can complete a lot of our orders.
One of the best companies I work with.
Simba has always come through for me. 20+ years
It was my very first time working with Simba on a project and it was great. Easy to communicate with them and the mockups they created were amazing. Made the sale to my client so much easier when I can provide creative mockups. I will definitely work with Simba in the future.
Very satisfied! In spite of the pandemic effect on all businesses, the agent (Michelle Cervantes) kept me current on changes etc. that they had no control over. I would highly recommend Simba to others.
We have always had great customer service and product quality from Simba. We have been working with them for more than five years.
We have worked and have been a customer of Simba for over 20 years. Their customer relations, service, quality of products and on time is wonderful and we highly recommend them as their go to vendor for everything that they have to offer.
Both Stuart and Scott are truly dedicated and an asset to Simba. We are available should anyone require a reference.
Thank you team Simba.
I am a long term Sales Rep at Thompson Print Solutions and this actually marks my 19th year in Sales. I rarely write appreciation letters, and in my 19 years at Thompson have probably only written 3.
Last Friday, I had to go on the road for a family emergency; and in the interim, I had one of my biggest clients that could not be ignored, wanting to change her order. It was very difficult to interact with her, not knowing exactly what she needed, and what’s worse is I needed so much direction and really didn’t have the capacity with my family emergency to focus on her needs.
Nohely became my on the road CSR. I could have easily been told by your employee to go here and look at this, and decide what they wanted, or change my PO and request this item #, there were so many scenarios that other companies would have asked me to do, but not Nohely. What a helpful, focused, dedicated individual they turned out to be so resourceful while on my drive to Kansas.
I wanted to let you know that even though this was a small insignificant order, we don’t always know what the person on the other end is going through. A bossy sales person, or a salesperson that is too lazy to do their research, or someone like me that is very organized and willing to do my own research, but simply found myself needing some help. I hope this will not go unnoticed. We get so busy with our sales and profit that sometimes we forgot who drives our business.
I wanted to take the time to let you know how professional and appreciated Nohely was and hope it will not go unnoticed. I do a large amount of promotional sales, and am considered one of the top producing sales people in the company for promotional items. I will start looking to your company first to supply my future requests , as I handle a 350 store franchise and all their promotional products.
Thank you again for your valued employee.
We received the order in a very short time. Our customer was psyched.
Thanks for a great experience.
Hi Casey and Armando,
I just wanted to take a second to let you guys know we truly do appreciate the great customer service your company has shown us. I am trying really hard to push your products more and at some point we are going to switch our old out dated stock medals to one of your new lines. The quality of the work is always great as well.
I also wanted to make sure you knew how great of a job Astrid Trejo is doing for me personally. Every time I email or call her she is always quick to reply with the info I needed. She is so easy to work with and great to talk to on the phone. Always pleasant and professional. I have been through a few other customer service reps of yours and they have been perfectly fine, but she is head and shoulders above all others.
We received the pins and I just wanted to say thank you very much. My boss is very happy with the quality and with the fact that they came in time for his conference this weekend.
We received the pins and I just wanted to say thank you very much. My boss is very happy with the quality and with the fact that they came in time for his conference this weekend.
I want you and your staff to know how much I appreciate the excellent service and products we received from SimbaCal today. I can’t thank you enough for taking this project on with such a short turn around time. We received the coins this morning (well in advance of the in-hands date) and they look great. My customer will be thrilled. I look forward to using SimbaCal on future projects.
Thank you again,
I don’t think 150 characters is enough to say how fabulous this supplier is to work with! Prompt, patient and professional they are. the 3 P’s!
She (and the mysterious art person she had to forward my requests to 15+ times) have gone and thrown down the distributor “3 P’s”! Prompt, Patient, Professional Briana and staff have worked so very hard and been so helpful to me to satisfy a very difficult end user. We finally got the order today, you finally have the order in house and I certainly could not have accomplished it without their help. I have been in this industry for 26 years and let me tell you that customer service from our distributors is on and has been on such a decline. As a distributor, you often feel like suppliers do not really care what yours problems are and what your clients need, and it leaves us all feeling a bit frustrated and neglected. Not with your staff. Briana made me feel like I was the most important customer she had, as if she too felt my frustration with my client and certainly that she was not going to give up on me until we both were awarded this darn order.
I wanted to take a moment to introduce myself. My name is John Egidio and my wife, Min, and are the new owners of ATA Engaving in San Diego, CA. We just took over the long standing business in January of 2017. We are slammed with orders right now, but I felt it important to reach out to you immediately with this news. Things are going really well i our busiess and we have used Simba for a couple of coin and pin orders and have always been grateful for your work, but something special happened today with your employee Briana Gutter. Today’s order was only the 2nd or 3rd time I have ever used Simba. We are a small retailer and this was a small order. Brianna treated me today like I was your biggest customer and went out of her way (for at least an hour) to make sure that a package arrived at my shop by 4pm today. DHL was giving us the runaround and Brianna straightened it all out for me. I am so impressed with Briana and it speaks to the culture at Simba that she would do all of this for me. I hope that you can appreciate her efforts and know how grateful I am.
All the best,
I received the pins yesterday.. Thank you for the quick turnaround.. You guys made me look great…
I also need to ask you to ship back the original Arcolian pin as the Doctor called to ask me about it today.Speaking of which, they absolutely LOVED the pins!! Many, many thanks to you and your staff for that one! It was very detailed and intricate and you guys nailed it!
Great service, Great job, Super delivery.
Thanks! You’re on my “HOT” list.
Just a quick note to thank you and your team for a wonderful on time quality product. This is one of the worlds premier hotels and you really made us look good. Thank you all.
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