Testimonials

The whole team at Simba has always been great to work with for decades and they all give you that personal touch. I really like to be kept informed of the status of our orders, and that is something that they excel at. With this level of service combined with quality product at a fair price, I consider Simba first class supplier, and beyond that, a real partner.
Jim Anderson

Purchasing Manager, Jones School Supply

Custom products featuring out clients’ logos have been one of the fastest growing segments of our business over the last 18 months. Simba offers a wide selection of high quality and visually stunning products to meet this demand at an extremely attractive price point. Free setups and shipping on some orders also adds a great value proposition that we can pass along to our customers. Combine that with the personal and professional attention we receive from all of our sales and service contacts throughout the ordering, proofing, production and delivery process and you end up with an industry-leading solution for custom decorated recognition products. We are very thankful for our partnership with Simba.
Al Cheek

President, Excalibur Group

The customer service team goes out of their way to meet the tightest of deadlines! Great quality product.
Toni Hood

Owner, Michigan Graphics & Awards

Great Service!
George Wood

Owner, Wood's Jewelers

My custom texture tone medals came out fantastic. First time I had this type of medal made and I can’t wait until my next order.
Karen Hoffman

Owner, Trophy House

With the new texture tone process my business has really expanded. I am able to offer faster turnaround times and a wider range of products.
Shawn Fitzpatrick

Owner, University Trophies & Awards

Simba has been an awesome company to work with! They have great levels of stock. Orders get shipped out same day. I have never had problems with Simba and hope to keep using them in the future. I would highly recommend using them!
Aaron Wilkinson

Owner, Wilkinsons Trophy

Simba is one of the most stellar suppliers in our industry. Their products are quality, service is superior, prices are competitive and the employees are among the best in the business. I really do not think I have ever had an issue with Simba. My 5 Star rating to Simba.
Kent Mathis

President, All Sports Trophies, Inc.

Very satisfied! In spite of the pandemic effect on all businesses, the agent (Michelle Cervantes) kept me current on changes etc. that they had no control over. I would highly recommend Simba to others.

John Fortune

Owner, B & J Heirloom Military Buckles

We have always had great customer service and product quality from Simba. We have been working with them for more than five years.

Stacy Columbus

Owner, Winning Imprints and Custom Trophy

We have worked and have been a customer of Simba for over 20 years. Their customer relations, service, quality of products and on time is wonderful and we highly recommend them as their go to vendor for everything that they have to offer.
Both Stuart and Scott are truly dedicated and an asset to Simba. We are available should anyone require a reference.
Thank you team Simba.

Manfred Jossel

Owner, Awards Plus

Thank you Armando & Michelle. Always a great help when in need!
Branden Lopez

Sports Awards

Nohely and Ashley were both extremely helpful on a request we received for medals for a virtual 5K to be held during the COVID-19 lockdown. The customer let me know he needed them about 2 weeks before the pieces were needed and your team made sure we delivered them in advance of the race. The customer loved them and we hope to be able to help them with this request in the future thanks to your team’s efforts. THANK YOU!
Meredeth Tucker

Standard Press

Dear Mr. Casey:

I am a long term Sales Rep at Thompson Print Solutions and this actually marks my 19th year in Sales. I rarely write appreciation letters, and in my 19 years at Thompson have probably only written 3.

Last Friday, I had to go on the road for a family emergency; and in the interim, I had one of my biggest clients that could not be ignored, wanting to change her order. It was very difficult to interact with her, not knowing exactly what she needed, and what’s worse is I needed so much direction and really didn’t have the capacity with my family emergency to focus on her needs.

Nohely became my on the road CSR. I could have easily been told by your employee to go here and look at this, and decide what they wanted, or change my PO and request this item #, there were so many scenarios that other companies would have asked me to do, but not Nohely. What a helpful, focused, dedicated individual they turned out to be so resourceful while on my drive to Kansas.

I wanted to let you know that even though this was a small insignificant order, we don’t always know what the person on the other end is going through. A bossy sales person, or a salesperson that is too lazy to do their research, or someone like me that is very organized and willing to do my own research, but simply found myself needing some help. I hope this will not go unnoticed. We get so busy with our sales and profit that sometimes we forgot who drives our business.

I wanted to take the time to let you know how professional and appreciated Nohely was and hope it will not go unnoticed. I do a large amount of promotional sales, and am considered one of the top producing sales people in the company for promotional items. I will start looking to your company first to supply my future requests , as I handle a 350 store franchise and all their promotional products.

Thank you again for your valued employee.

Gloria Hays

Senior Account Executive, Thompson Print Solutions

I had a great experience with Simba. The communication and response was terrific and questions were answered right away. Will definitely recommend or use Simba in the future.
Missy Torbett

Promotional Concepts Inc

I love doing business with Simba. Quality products and excellent customer service, and it is great having you here in CA! Anytime we need quotes or have questions, your entire team is responsive. Thanks!
Karin Cassidy

President, Impact Promotional Products

I was worried about a recent lapel pin order due to the Coronavirus outbreak in China. Simba was very gracious and reassuring that the order would arrive in time – which it did!
Kelly Kava

Owner, Awards Plus

I like doing business with Simba and have referred you to a few of my colleagues. Whenever someone asks for a source, I always recommend Simba.
Robert Fein

Smart Source Printing & Promotions Company

I had a great experience working with Simba. Friendly and very helpful with my any questions. This company turned around a product for me in a very short time and it came out beautifully for my client. I would use Simba again with my next order!
Tami Harelson

Sales & Marketing, Minuteman Press - Sorrento Valley

Your pricing and quick turn-around on Lapel Pins has really helped a lot of my last minute customers out of a bind. The pins look great and the customer service is awesome as well. Plus it makes it really fast and easy to quote that there are no setup fee’s and shipping being included. We really appreciate all you guys have done for our customers!
Matt Maio

Sales Lead, TJM Promos

I never worry about service, quality or production time with Simba. Their friendly staff is quick to respond with orders, proof and any other questions. The products are very nice quality and fairly priced. I’m always confident to do business with Simba.
Bob Chancio

Owner, Sports Plus of North Haven

I’ve been a customer with Simba for many years. I stay with them because of 1) Quality Products, 2) Price, 3) Customer Service.”
Tom "Jake" Jacobi

Owner, Collector's Corner

I am amazed at the speed that you turn out the items I need. It’s almost as if you knew everything I needed yesterday. Thank you & I look forward to many years of business partnership with you.
Donnie Plybon

Tri State Trophy West Virginia

In my 38 years of sales, I have been disappointed by suppliers products and customer service many times. But not with Simba. The 2 orders I placed with Simba more than exceeded my expectations not only with the quality product & the service Simba provides.
Reid Medlin

Liberty Press

This was our first order with Simba. It was so easy to do business. A few steps and our order was with the art department. They made our requested revisions quickly!

We received the order in a very short time. Our customer was psyched.

Thanks for a great experience.

Ceci

Pat's Custom Pins

We used Simba for the first time and it was a good experience. Since we are in Seattle, and our order was sent to Las Vegas, we had no chance to see the end product before receiving it. We were very pleased. Plus there was post-event follow-up that was above and beyond the call of duty. We are thrilled and I would be happy to express our thoughts.
Cathy Clien

Hi Casey and Armando,

I just wanted to take a second to let you guys know we truly do appreciate the great customer service your company has shown us. I am trying really hard to push your products more and at some point we are going to switch our old out dated stock medals to one of your new lines. The quality of the work is always great as well.

I also wanted to make sure you knew how great of a job Astrid Trejo is doing for me personally. Every time I email or call her she is always quick to reply with the info I needed. She is so easy to work with and great to talk to on the phone. Always pleasant and professional. I have been through a few other customer service reps of yours and they have been perfectly fine, but she is head and shoulders above all others.

Matt Kidd

Creative Awards & Promotions

Hello Again,

We received the pins and I just wanted to say thank you very much. My boss is very happy with the quality and with the fact that they came in time for his conference this weekend.

Nicole

All American Trophy

We received the pins and I just wanted to say thank you very much. My boss is very happy with the quality and with the fact that they came in time for his conference this weekend.

Ellen Powell

Pay-Less Office Products

I want you and your staff to know how much I appreciate the excellent service and products we received from SimbaCal today. I can’t thank you enough for taking this project on with such a short turn around time. We received the coins this morning (well in advance of the in-hands date) and they look great. My customer will be thrilled. I look forward to using SimbaCal on future projects.

Thank you again,

Omega Miller

Impact Advertising

Simba,

I don’t think 150 characters is enough to say how fabulous this supplier is to work with! Prompt, patient and professional they are. the 3 P’s!

Thanks,

Worrell Bros Promotional Products

Casey,

She (and the mysterious art person she had to forward my requests to 15+ times) have gone and thrown down the distributor “3 P’s”! Prompt, Patient, Professional Briana and staff have worked so very hard and been so helpful to me to satisfy a very difficult end user. We finally got the order today, you finally have the order in house and I certainly could not have accomplished it without their help. I have been in this industry for 26 years and let me tell you that customer service from our distributors is on and has been on such a decline. As a distributor, you often feel like suppliers do not really care what yours problems are and what your clients need, and it leaves us all feeling a bit frustrated and neglected. Not with your staff. Briana made me feel like I was the most important customer she had, as if she too felt my frustration with my client and certainly that she was not going to give up on me until we both were awarded this darn order.

Thanks,

Mich

Worrell Bros Promotional Products

Casey,

I wanted to take a moment to introduce myself. My name is John Egidio and my wife, Min, and are the new owners of ATA Engaving in San Diego, CA. We just took over the long standing business in January of 2017. We are slammed with orders right now, but I felt it important to reach out to you immediately with this news. Things are going really well i our busiess and we have used Simba for a couple of coin and pin orders and have always been grateful for your work, but something special happened today with your employee Briana Gutter. Today’s order was only the 2nd or 3rd time I have ever used Simba. We are a small retailer and this was a small order. Brianna treated me today like I was your biggest customer and went out of her way (for at least an hour) to make sure that a package arrived at my shop by 4pm today. DHL was giving us the runaround and Brianna straightened it all out for me. I am so impressed with Briana and it speaks to the culture at Simba that she would do all of this for me. I hope that you can appreciate her efforts and know how grateful I am. 
All the best, 

John Egidio ATA Engraving

Hi Ashley,

I received the pins yesterday.. Thank you for the quick turnaround.. You guys made me look great… 
Thanks, 

Dan

Scott,

I also need to ask you to ship back the original Arcolian pin as the Doctor called to ask me about it today.Speaking of which, they absolutely LOVED the pins!! Many, many thanks to you and your staff for that one! It was very detailed and intricate and you guys nailed it! 
Thanks! 

Linda

Simba,

Great service, Great job, Super delivery. 
Thanks! You’re on my “HOT” list. 

Don Kujawa

Stuart,

Just a quick note to thank you and your team for a wonderful on time quality product. This is one of the worlds premier hotels and you really made us look good. Thank you all. 
Best regards! 

Manfred

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